Rostering & SIL
Plan staffing around each participant’s agreed support requirements.
Coverage needing attention
Before operational use
Participant support requirements, absences, credentials, competencies, employment rules and budget impacts must be verified before a roster can be approved. Essential support must continue when funding gaps arise.
Roster workspace
Plan people, support and costs together · Australia/Sydney
SIL coverage
Draft staffing checks for recorded blocks; this does not certify assessed support coverage.
People & records
Manage shared client, staff and house details. Existing care records, assignments and private documents are retained.
Care & Safety overview
Client and house risks, concerns, learning and follow-up in one workspace.
Saved expiry reminders and email status
This retained register uses its own dates and shows all permitted expiry items; analysis filters above do not apply here.
Combined risk register and review queue
This retained register has its own search and review filters, separate from the analysis filters above.
Risk Management · Combined risk register
Client and SIL house assessments, safeguards and manager reviews. Your role and assignments determine which records are visible.
| Client / house | Risk & status | Initial / residual rating | Controls / safeguards | Responsible manager | Review date | Linked records |
|---|
Incidents & Concerns
Track safety actions, regulator notifications, investigations and participant communication in one place.
| Incident | Participant | Category | Occurred | Reportability | Status | Owner |
|---|
SIL houses
House risks, environment, equipment, staffing safety and evacuation planning.
Clients
Keep participant details, support needs, emergency contacts and support notes together.
Report an incident or concern
Capture facts first. The guided review checks immediate safety needs and likely NDIS reporting timeframes.
Tasks & deadlines
Actions are ordered by regulatory risk and due time.
Corrective actions
Completion is reviewed by a manager before an action is verified.
Participant follow-ups
Policy library
Controlled procedures, responsibilities and forms aligned to the incident lifecycle.
Staff training
Review core incident-management lessons. Progress records learning activity, not a competency certificate.
Incident Management & Reportable Incidents
Learning notes
Review each lesson and your approved local procedure before recording completion.
Managers should separately assess competency and retain evidence.
Download training packManager governance review
Review saved incident trends and outstanding items, then record findings and decisions.
Record manager review
Record corrective actions inside the relevant incident so their completion and verification remain tracked.
Saved reviews for this month
Latest 50 reviews. Each saved review retains its original figures and notes.
Audit log
A chronological record of case activity, decisions and controlled document changes.
| Date & time | User | Action | Record | Result |
|---|